TemperedArmor sells its products with the intent that they are free of defects in manufacture and workmanship for a period of one year from the date of original purchase. TemperedArmor warrants that its products will be free of defects in material workmanship under normal use and service. This warranty extends only to consumers and does not extend to Retailers.
At TemperedArmor, we stand proudly behind our products, and more importantly we stand by our customers. TemperedArmor strives to outperform our competitors and offer our customers a 5 Star quality experience. If you are having any issues with our products contact us directly at through our Contact Us Form. Please provide your phone number as well if you would like one of our awesome team members to reach out.
When requesting a warranty replacement, we will require proof that the claim is valid. In this regard, we may ask you to, for example, send a photograph of your damaged product, return your product to us for warranty coverage verification, send a photograph of your receipt for the purchase of the product, or provide such other proof to allow us to determine the validity of warranty coverage on your claim.
TemperedArmor Refund Policy
Only products purchased directly from the TemperedArmor website, within 30 days of invoice date, are eligible for a refund.
A 15% restocking fee will be deducted for any missing parts and/or manuals.
Non-defective merchandise will be credited at original invoice price less freight and handling charges and a restocking fee of 10%.
All products must be returned in a “sellable” condition in order to receive a refund. Damaged or previously installed products cannot be refunded.
Credit will be issued within 5 business days upon receipt of merchandise at TemperedArmor.
Shipping and Shipping Charges
TemperedArmor in not responsible for refunding the shipping costs to either originally send or to return products. The customer is responsible for all shipping costs.
When sending back your return we recommend sending an item with either a tracking number or a delivery confirmation number to insure it safely arrives.
USPS Priority Mail or UPS Ground will be used for all return exchange shipments, and is solely at the discretion of TemperedArmor.